Lecture Notes · Week 6 work

Lecture 6: Scenarios

  • User scenarios are the stories that your personas act out
  • They are thoughts or exercises that are displayed visually
  • They can predict how specific users will interact with your website in a given situation with a given goal
  • If a user persona fails at a task, the designer is given a visual representation of the problem and they go back and solve it
  • They test the site structure before it is fully developed and isolate problems before they erupt
  • The notes track different behaviours or stories or steps through the website
  • Every successful design begins with a understanding of who uses the product
  • There is quality involved in research, patterns and behaviours in goals amongst the people that are interviewed
  • Out of those interviews, fictional users are created which are called user personas; have the same concerns and goals
  • Personas guide the design from the beginning to the end
  • Once a persona is identified, the designer creates scenarios to explore the interactions that they could possibly have with the product
  • Designers think about their typical day, the common problems they solve and the questions they ask
Interaction Design Foundation. (2019). User scenario mapping [Diagram]. Retrieved from https://www.interaction-design.org/literature/topics/user-scenarios
User scenario mapping. (2019). [Illustration]. Retrieved from https://vimeo.com/319376412

Reflection

The lecture in Week 6 was based on user scenarios. The pod consisted of the definition of a user scenario; stories and narratives that the user persona acts out and examples that further emphasised the topic. It was brought to my attention that there are many procedures undertaken when creating a product. The fact that designers and creators take in their target market to another level was very engaging to me. Having the example of Angela, the user personas, was very helpful because it made me interpret the concept easier and better. The concept of user scenarios forced me to reflect on my career as a graphic designer – how will my design work be discovered, the questions users might be curious about and the problems that might occur.

Assessment 2 work · Lecture Notes · Week 5 work

User scenarios for Assessment 2

User: Mark

Novice

Mark is a 21-year-old Australian man living in Coles Bay, Tasmania. Mark has a hobby of going fishing in his free time. His favourite fish to catch and cook are banded morwong. Mark is unsure if they are overfished in Tasmania. Mark navigates to rescueproject.com.au on his personal computer connected to the internet at home. The map of Australia appears and the website informs Mark to click a state to check the status of species in that area. He selects Tasmania on the map. Mark then clicks on Tasmania Banded Morwong Fishery, being closest to his hometown, Coles Bay. Mark reads that their status is “DEPLETING”. He believes that it is better off not to fish them on that day and to check their status another time to see if It has changed.

User: Dakota

Expert

Dakota is a 30-year-old university student living in Brisbane, Queensland. She is studying to become a marine biologist and lives in Brisbane, Queensland. Dakota is currently an intern at Australia Fisheries Management Authority and was briefed to conduct a list statistics on marine species in Queensland. Dakota navigates to rescueproject.com.au on a personal laptop connected to the internet in the student residence. The map of Australia appears and Dakota clicks on Queensland. Dakota goes through each fishing region on the page; Gulf of Carpentaria, Carpicon Bunker Reef, East Coast and South-East Coast. Dakota records the marine species statuses and additional information, thus using this information in her study.